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“They took my money, and they didn’t uphold their end of the contract. Here we are more than 14 months later, and what is even worse is the inconsistencies of the insurance companies. Because I had neighbors to the right, I had neighbors to the left, had neighbors behind me and across the street that were paid up in full for wind damage. How can my home not have wind damage?” -Melaine Hardwick, Citizen Advocate, Hurricane Michael Victim